Study the Employee Satisfaction in HR Services of IndianOil Co.

Introduction: The report gives an insight into the existing policies and practices that IndianOil Corporation uses to measure Employee Satisfaction. The study focuses on all the departments and workstations such as Materials, Finance, Personnel, Administration, Laboratory, DCS Control room, etc., in Guwahati Refinery. A descriptive research design is used to understand present practices adopted by Guwahati Refinery to gauge employee satisfaction.

Table of Contents:
Title Page
Executive Summary
List of Abbreviations
1. Introduction
1.1 Company Profile
1.2 Introduction to Guwahati Refinery (Assam)
1.3 Quality tools in hr
1.4 Background of the study
2. Objective and scope of the study
2.1 Objective
2.2 Scope of the study
2.3 Purpose
2.4 Significance
3. Methodology
3.1 Research methodology
3.2 Data collection
3.3 Size of sample
3.4 Sample profile
3.5 Sampling method
3.6 Data processing
4. Data analysis
4.1 Data processing and interpretation
4.2 Suggestions by the employees
5. Observations
6. Recommendation
7. Conclusion
8. Limitations of the study
9. Annexure
10.Reference

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