Guidelines for Effective Communication

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Posted on Friday, April 17, 2009
This was posted in Personality Development
  1. Communication should be occurred in a quiet place that is free from distraction.
  2. The persons language and culture are taken into account and not disregarded.
  3. Communication should be clear, brief and precise.
  4. It should be well-planned.
  5. Meaningless and unnecessary words should be avoided.
  6. Message should pass through a proper channel.
  7. Take the receiver’s interest.
  8. Avoid negative statements while communicating.
  9. Each person has an opportunity to respond.
  10. Communication must be open and conveys respect and trust. Patronizing speech or talking to the person with dementia in a childlike way may either foster a sense of helplessness and dependency or trigger an angry and defensive response.
  11. Sensory aids (hearing aids, spectacles) are appropriately utilized and sensory impairments (wax, cataracts) are treated.
  12. Use proper followup to ensure that the communication was properly understood.
  13. Inappropriate and delayed responses should be investigated and corrective measures must be taken.
  14. The communication should be complete.
  15. The voice should be well-modulated.
  16. Maintain eye-contact. Explanations should not be long.
  17. Share correct information about the culture of others. Do no promote misinformation.
  18. Be a good listener.
  19. Spend quality time with persons whose backgrounds are different than yours.
  20. Encourage people to share experience, such as cultural similarities and differences, as well as concerns.
  21. Learn to understand why someone believes what he/she believes, including why something is very important.

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